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WHAT'S NEW

10/1/2009 - SMG / Oklahoma City Contract Renewal


CIS has renewed its contract with SMG to conduct market research at events in Oklahoma City’s premier sports and convention venues – The Ford Center and Cox Business Services Convention Center. CIS’s original contract with SMG called for full-service data collection, analysis and benchmarking services over the course of approximately 50 events held in the Ford Center and Cox Convention Center over the first 6 months of 2009. SMG has extended the contract to include another 50 events held at the facilities through June 2010. The survey initiative is designed to evaluate attendees’ customer service satisfaction with each facility including such topics as game day atmosphere, cleanliness, personnel, food & beverage and other related topics.





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