OUR COMPANY

Where we came from

Who we are

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OUR COMPANY - Who we are

Versatile Research Technology...with Real-Time Results

Our mission - Custom Intercept Solutions will provide customer-specific, real-time, direct market research solutions delivering concise and comprehensive reporting tools that provide meaningful results, allowing our clients to make informed, strategic decisions to improve their business and gain a competitive advantage.

Custom Intercept Solutions began by providing real-time market research for CSL's client base. Custom Intercept Solutions is committed to focusing on and continuing to expand its Sports, Conventions, and Leisure client base. Additionally, after receiving great reviews from existing clients, Custom Intercept Solutions began to branch out into other industries with their real-time, research solutions including:

Real Estate
Food and Beverage
Transportation
Travel
Retail
Municipalities
Events Planning
Lodging
Recreational
Marketing/Advertising

DID YOU KNOW?

Reasons for conducting market research vary, however, the need to grow and retain business is a constant for all companies regardless of industry.

It's 6-7 times more expensive to gain a new customer than it is to retain an existing customer.

US companies lose 50% of there customer base every 5 years.

A 5% increase in customer retention can increase profits by 25-95%.

A recent Gartner report states that enterprises with loyal customers generate profits up to 60% higher than those of competitors.

Source: Bain & Co. study in the Harvard Business Review

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