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OUR COMPANY


 

OUR COMPANY - Where we came from


Versatile Research Technology...with Real-Time Results

Custom Intercept Solutions was founded in 2004 by Conventions, Sports & Leisure International (CSL). CSL is a leading advisory, planning, and research firm. Their staff of trained professionals specialize in providing analysis and consulting services to the sports, entertainment and leisure industries. CSL was established for the specific purpose of providing a source of focused research and expertise in these industries.

CSL assists their clients from the earliest stages of project planning, ensuring that all decisions are informed ones. Their consultants provide in-depth information, creative solutions to underlying issues, a thorough analysis of financial implications, and various measurements of risk and return surrounding alternative courses of action.

The firm is able to provide these services by drawing upon the years of experience of its professional staff. Being consistently involved in many major transactions allows our professionals to obtain knowledge of both tangible and intangible components of completed transactions, the reasons for failed efforts, and changes in the marketplace affecting revenue streams of a variety of industries. CSL maintains corporate offices in Minneapolis and Dallas CSL strives to bring its clients the most comprehensive and effective research methods available. Drawing on years of industry experience and the desire to better serve the CSL client base with their research needs, a company was born. With the conception of Custom Intercept Solutions, a real-time, versatile, mobile research technology was developed.
DID YOU KNOW?

Reasons for conducting market research vary, however, the need to grow and retain business is a constant for all companies regardless of industry.

It's 6-7 times more expensive to gain a new customer than it is to retain an existing customer.

US companies lose 50% of there customer base every 5 years.

A 5% increase in customer retention can increase profits by 25-95%.

A recent Gartner report states that enterprises with loyal customers generate profits up to 60% higher than those of competitors.

Source: Bain & Co. study in the Harvard Business Review

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