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OUR COMPANY - Where we are going
Versatile Research Technology...with Real-Time Results
Custom Intercept Solutions is a leader in the field of mobile, real-time market research solutions. Our products aide businesses in developing long-term success and growth. With our staff of trained market research analysts, sales professionals and customer service representatives, we are expanding into additional industries daily to provide our clients with the broadest, most comprehensive and experienced support in the industry.
Custom Intercept Solutions is committed to developing and maintaining the most advanced solutions to ensure our clients' continued success. Our professionals constantly monitor emerging technologies to enhance every step of our process from creating targeted surveys through implementing the data collection process and strategically analyzing captured data. By partnering with Custom Intercept Solutions, your firm will receive the leading edge technology and service necessary to proactively make informed business decisions based on real-time, direct market research.
DID YOU KNOW?
Reasons for conducting market research vary, however, the need to grow and retain business is a constant for all companies regardless of industry.
It's 6-7 times more expensive to gain a new customer than it is to retain an existing customer.
US companies lose 50% of there customer base every 5 years.
A 5% increase in customer retention can increase profits by 25-95%.
A recent Gartner report states that enterprises with loyal customers generate profits up to 60% higher than those of competitors.
Source: Bain & Co. study in the Harvard Business Review
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