CLIENTS - Testimonials

Versatile Research Technology...with Real-Time Results

San Antonio Convention & Visitors Bureau

In San Antonio we used the handheld PDAs to survey both our community and our visitors as part of our strategic planning and branding process. We have been able to review data in real time and the product is very versatile allowing us to make changes to the surveys for different target groups. The whole process of working with Custom Intercept Solutions has been extremely easy and we intend to continue using the PDAs to better understand our visitors.



Orlando Magic

Custom Intercept Solutions has provided us with a fast, easy and powerful solution to obtain and strategically analyze direct market feedback. We have conducted surveys in the Arena utilizing multiple survey instruments allowing us to capture relevant data across numerous aspects of our organization. Working with Custom Intercept Solutions has allowed us to proactively respond to our consumers, enhancing the overall fan experience.



American Airlines Center

The technology offered by Custom Intercept Solutions has provided the American Airlines Center with access to immediate and actionable data regarding our facility's diverse activities and attendees. The mobile survey technology has empowered us to approach attendees throughout the facility at a time that is both convenient and comfortable for them, resulting in high participation levels. We have gathered quality feedback utilizing both mobile and online survey tools regarding service levels in our concessions, fine dining, luxury suite and premium seating, front of house operations, event sponsors and other critical data which we can analyze in real-time. Custom Intercept Solutions’ staff is knowledgeable and have been very helpful and responsive to assist us throughout the entire process in becoming a first class operation.